Guarantee and Warranty
We are so confident in the quality of our products that we offer a 14 day money back guarantee starts from the time customer receives and signs for the product.
All of our products are covered by our 1 Year warranty. If the product is received and there is a problem you must inform us within 14 days of receipt. Please check your product upon delivery. If an item is visually damaged upon delivery, it must be signed as 'damaged'. The warranty starts on the day following your receipt of the product. If there is a problem with your product please contact us.
All products supplied are covered by the terms and conditions of the Manufacturers warranty for a period of 12 months. Your goods will be replaced should the product develop a manufacturers fault within twelve months of your date of purchase. This warranty specifically excludes faults caused by accident, neglect, and misuse. The cost of the service call will be charged to the customer if we find no fault with the product. Should your product develop a fault within a first ten days of purchase you many return your goods for a full refund providing you return the unit in the same condition as supplied. This does not affect any statutory rights.
If you wish to return the item, we will refund your product price. Please note that all shipping costs are not refundable.